New - GM Benefit & Service Center

Effective January 1, 2005, the Benefit Administration for the following are all handled at the GM Benefit and Service Center run by Fidelity.

·        Healthcare

·        Disability

·        Life Insurance

·        Layoff Benefits

·        Pension, as well as,

·        401k Personal Savings Plan

Many of us are already familiar with Fidelity and have been accessing PSP information using our social security and established pin numbers on the phone and through the web at:  www.401k.com

Now, all benefit administration is done through one phone number: 1-800-489-4646 and www.gmbenefits.com

If accessing Fidelity by phone at 1(800) 489-4646, you will be prompted to go through a series of steps to access your benefits:

1.      Put in your social security number.

2.      Put in your PIN number,                         or say “Representative”

3.      Select the area you are concerned with.     For example: “Pension” or “Savings Plan”

You will then be directed to a servicing representative who will assist you.

Your Benefit Reps are still available to assist you with life-event processing.  However, due to the administrative changes, many of the

details we were able to perform for you through our computer systems, now have to be done through Fidelity’s phone system by you or jointly with us present. 

In the past two weeks, this has proved to be a very time-consuming process. We are working diligently with Fidelity and the International Reps to get our process back up to speed.  Hopefully, this change will prove to be a better system for all of us, and we appreciate your patience and understanding.

Credited Service Records for Retirement

For those active employees interested in checking on credited service records for retirement, you need to contact Fidelity by phone or navigate to the “Request a Pension Form” page of the gmbenefits.com website available 24/7.  Many other personal details are available to employees and retirees on the web site as well.

Access to Employee Benefit Information

Prior to January 1, Benefit Representatives used computer access for employee benefit information to give up-to-date responses on healthcare, credited service, and many other issues.  We do not have access with Fidelity, but are told that it will be established again after March 1, 2005.

Your UAW Local 730 Benefit Plan Reps -

Stu Wilson, Jerry Reid, Jolan Jackson, Lauri Veneman, and Alternates Grant Holst, George Casarez, and Denise DeBoer